User Management

Learn how to manage your team.

Organization

An organization brings all team members together in a shared workspace, centralizing management and access to Search Pro and ensun Ads features. Each user keeps their own ensun account, while credits and subscriptions are shared across the organization.


User roles

Admin

Admins manage the organization and have full control over user access and settings. They can:

  • invite or remove users

  • manage workspace settings

  • access all Search Pro and ensun Ads features (if someone of the organization has an active subscription)

Search Pro credits are shared across the entire organization, meaning there is no individual credit allocation per member.

Member

Members can use the platform’s core features within the shared environment, but cannot manage users or organizational settings. Members can: • access shared Search Pro features (if someone of the organization has an active subscription) • view ensun Ads campaign analytics, but cannot create or edit them


Adding team members

Only admins can invite colleagues to the organization.

How to add a team member:

  1. In the sidebar, click User Administration.

  2. Click on Add Member.

  3. Enter the email address of the team member you want to invite. They will receive an email to join the organization.


Removing team members

Only admins can remove users from the organization at any time. Once removed, the user loses access to shared organization features and data.

How to remove team members:

  1. Click the vertical three dots (⋮) next to the team member.

  2. Select Remove from organization.

  3. Confirm the removal.


Admin issues

If the only admin of your organization is no longer with your team, email [email protected] with a description of the issue. Our support team will help restore access.

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